Which access level should I select while login into the OnCorps system?

It is important to select the correct level of access. After selecting the program year, a page opens up. Look for the HIPPY Texas logo on this page. There are four levels of access. Program Director is the State Office level. It allows us to see activity done by everyone. Regional Coordinator is level given to the Program Manager (such as in Dallas). With this access, a regional coordinator can see activity done by Site Supervisors (Coordinators) that are assigned to them. The Site Supervisor level is the coordinator level. It allows a coordinator to see all the activity and approve hours of the AmeriCorps members (Home Instructors) assigned to them. And finally, all Home Instructors have AmeriCorps member access that allows each one to submit their time and great stories. 

What is the difference between REJECT a timesheet and UNLOCK a timesheet?

Site Supervisors reject timesheets and State Office (with Program Directors access) unlock them. Functionally, rejecting and unlocking timesheets are identical functions, both open up the timesheet for member revision and resubmission.

How does the timesheet system work?

Each AmeriCorps Member logs in and fills out timesheet for each payroll period. Once the "Authorize and Submit" button has been clicked, an email is automatically sent to the selected Site Supervisors. The Site Supervisors click on the email link, log in and approve or rejects the timesheet. The State Office (with Program Directors access) can see a list of all approved timesheets for each payroll/reporting period, and if there is a problem, they can Unlock the timesheet and send it back to the AmeriCorps Member for revisions.

My contact information has changed, where can I update it? (OnCorps)

Members, Site Supervisors and Program Directors, Regional Coordinators, and staff can always see and edit their contact information when they are logged in under Directories > My Profile. My Profile can also be accessed via the view/edit profile link in the upper right corner of each page after the user's name.

Who sets up each program's members and Site Supervisors, Service Sites and Regional Coordinators in the system and issues usernames and passwords?

The State Office (with Program Directors access) are the only users who have access at this level. Staff can only set up Staff records, program records, and Program Director records.

I forgot my login username and/or password-what can I do?

If your record has a valid email address, you can enter your email into the text box below the spaces for your login and password on the login page. The system will then send you your login information. If you don't have an email address, or the one on file is incorrect, only your Texas HIPPY State Office (with Program Director role) can access your record and reset your password.

What is my OnCorps username and password?

OnCorps access is granted to all AmeriCorps members and coordinators. The standard username is "first initial of first name followed by the full last name." The password is "texashippy." In order to avoid forgetting your username and password, do not change it.